Only about one-third of surveyed retailers plan to invest in self-checkout technology this year, significantly fewer than in 2025, according to an annual retail industry report. While...
Well other technologies like accounting software are “at least 40%” and self checkout is at 36%, according to the article, so I don’t think this is as devastating as one might think at first glance:
Of 340 retail operators surveyed in 2026’s Voice of the Retail Industry Survey, only 36% say they plan to invest in self-checkout, down seven percentage points from last year. Self-checkout was the least popular technology and the only one to see lower interest YoY. Other investments, such as automated invoices, electronic shelf labels, and accounting software, attracted at least 40% of surveyed retailers.
And of course less retailers are investing in the tech than in previous years: they’ve all already got it.
Well other technologies like accounting software are “at least 40%” and self checkout is at 36%, according to the article, so I don’t think this is as devastating as one might think at first glance:
And of course less retailers are investing in the tech than in previous years: they’ve all already got it.