• Ilovethebomb@sh.itjust.works
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    7 hours ago

    SpaceX had an outage at their data centre, and because they sell computing power to other companies, it affected them as well.

    That was two sentences stretched out into an article.

  • Sam_Bass@lemmy.world
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    11 hours ago

    nother reason to stop investing so much time,money, and energy in that stuff. not only is it wrong more than right, it is vulnerable to stuff a 10 year old could handle

    • Zephyr@sh.itjust.works
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      8 hours ago

      Just out of curiosity do you actually have an analysis across the board that your statement is correct? For sure if someone is using a model like chatGPT 3.5 it’s going to be mostly trash output so not all models are made equally. My experience of the current generation is models are pretty accurate although still require supervision. Like you can see the path they’re going down and they need some corrections here and there. It’s a far cry from the rampant hallucination just a year ago.

  • tidderuuf@lemmy.world
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    20 hours ago

    It was a good time to call customer service for a lot of products. Instantly got a human when I called newegg and she was so scattered she gave me a full refund and they paid for my replacement which was a total of $900. They were probably so overloaded with calls they’ll never notice what happened. They even did the fastest delivery option on a Sunday, it’s already on its way!

    • TrackinDaKraken@lemmy.world
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      19 hours ago

      Seems like “instantly” getting a human and them being overloaded don’t go together.

      Got lucky in the queue too, I guess.

      • Mouselemming@sh.itjust.works
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        18 hours ago

        Or just maybe the queue goes faster when the system can’t just stall everyone in limbo, having long"conversations" with chat boys that won’t get them anywhere and eventually quitting in frustration. If they all go directly to a person, the simplicity of the problems and solutions becomes evident and they’re quickly resolved.

      • 🌞 Alexander Daychilde 🌞@lemmy.world
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        19 hours ago

        Having done customer service and tech support before, I doubt rhey were overwhelmed in any sense that caused them to do a refund/replace they wouldn’t’ve otherwise. That’s not how that works. Their rules don’t change based on call volume.

      • tidderuuf@lemmy.world
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        18 hours ago

        Well it was instantly in the sense of immediately picking up, putting me on hold for 2 minutes, getting some info, putting me on hold again for 2 minutes, asking what issue was, waiting 2 minutes, heard them put me on hold briefly again, then about 5 minutes of apologizing while saying it will be refunded and replacement shipped. I could hear a call center like atmosphere in the background with quite a few people talking so I’m guessing it was all hands on deck.

        Next time this happens I’m going to call a few places and see about getting some free shit. Screw these companies, I paid enough with my time and their stupid bot answering system.

  • givesomefucks@lemmy.world
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    20 hours ago

    They can’t stay operational even when they don’t have to power/water…

    Another possible culprit could be SpaceXAI. The company formerly known as xAI before being rolled into Musk’s rocket company SpaceX boasts a huge glut of computing power with its massive Colossus data centers near Memphis, and selling this to its direct rivals has become a multibillion dollar stream of revenue. Anthropic is one of those customers; the two companies announced a “compute partnership” in May.

    The same afternoon that the major AI models went down, SpaceXAI issued a statement on social media that made passing reference to being partially responsible for the widely experienced outage.

    “We are sorry for the issues you may have experienced with Grok following an outage at our Memphis compute center this morning,” SpaceXAI wrote on Thursday. “We’d also like to apologize to our impacted compute partners.”

    Technical difficulties at its data centers would explain why SpaceXAI’s own chatbot, Grok, and Anthropic’s Claude went down together. But that leaves out OpenAI’s ChatGPT. Is it merely a coincidence that it suffered a “routing error” at the same time as its competitors on a different platform? We still can’t say.

    They’re straight up lying about the actual costs of current chatbots, and for it to be productive it will cost a shit ton more resources.

    There’s zero reason to be scaling it up right now. It’s gambling that if enough money is dumped in it will solve itself somehow.

    • OrteilGenou@lemmy.world
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      18 hours ago

      It’s comforting to know that the companies whose AI products are known to band together and try to take over are also allying with each other, so that if ever that AI revolt really gets serious every company that could do something about it have shared networks with each other.

  • mojofrododojo@lemmy.world
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    15 hours ago

    part of me says wonders if it’s a new flagship model like opus/dingo/clod attacking the rest from a shared threat surface.

    because… it’s all a shit show and no one understands what they’re building anymore.

  • Ex Nummis@lemmy.world
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    20 hours ago

    Some extreme vulnerability was discovered that warranted immediate patching would be my guess.